Customer Service

Customer Service Charter Statement

This Customer Service Charter sets out what the Riverland Division of General Practice provides and the standard of service to which we commit.

Download RDGP Customer Service Charter

Service Improvement Request (SIR)

Please use this form to submit Complaints, Grievances & Appeals, make suggestions for improvement or provide feedback. Please complete form and forward to the Chief Executive Officer at Riverland Division of General Practice.

Download Service Improvement Request

Fill out the Service Improvement Request Online Form